Table of Contents
Factory Reset Polycom Soundpoint IP
The following steps will walk you through factory resetting a Polycom Soundpoint IP Phone. This requires that you know the administrator password.
Instructions
Following these steps will wipe all data from your phone.
Part 1 - All UC Versions
- Select
Menu
→Settings
→Advanced
→ Enter the administrator password Admin Settings
→Reset to Defaults
Part 2a - UC 3.x
Reset Local Configuration
→Yes
- The phone will reboot
Part 2b - UC 4.x
Reset Local Configuration
→Yes
Reset Web Configuration
→Yes
Reset To Factory
→Yes
- The phone will reboot
Additional Information
-
- Polycom often moves this document. If this link is not working, please search google for
soundpointip-resetting-log-files-qt18298.pdf