Notice: This is a work in progress and will change often as we get it setup. Pages may change or be removed, the site may go down, etc.

Privacy Policy

This policy applies to all information collected or submitted in celito's apps for iPhone and any other devices and platforms.

Information we collect

New celito accounts are created at your request, with a password, and require monthly service.

You may optionally add an email address or remove the email address from your account at any time. Email addresses are only used for sending notifications that you request and password resets. We don’t send promotional emails to these email addresses.

As a carrier, per FCC 47 C.F.R. §42.6 requirements, we store information about your call history for a minimum of 18 months. This information is accessable and viewable to you through the app. We also collect anonymous statistics using Google Analytics when visiting our website.

Technical basics

If you upload files to celito, we need to store them until you delete them.

We use cookies on the site and similar tokens in the app to keep you logged in.

Our server software may also store basic technical information, such as your IP address, in temporary memory or logs.

Ads and analytics

celito’s app collects aggregate anonymous statistics to improve the app.

No personal data is used and no ads are displayed or targeted to you.

Information usage

We use the information we collect to operate and improve our website, apps, and customer support.

We do not share personal information with outside parties except to the extent necessary to accomplish celito’s functionality.

We may disclose your information in response to subpoenas, court orders, or other legal requirements; to exercise our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal activities, suspected fraud or abuse, violations of our policies; or to protect our rights and property.

Security

We implement a variety of security measures to help keep your information secure. For instance, all communication with the app and website requires HTTPS. Passwords are hashed, not stored, using industry-standard methods.

Accessing, changing, or deleting information

You may access or change your information from the celito iOS app or celitoVoice web portal, and you may delete your account from the celitoVoice web portal.

Deleted information may be kept in backups for up to 90 days. Backups are only accessed if needed for disaster recovery.

celito may delete your information at any time and for any reason, such as technical needs, legal concerns, abuse prevention, removal of idle accounts, data loss, or any other reason.

celito may display links and content from third-party sites. These have their own independent privacy policies, and we have no responsibility or liability for their content or activities.

California Online Privacy Protection Act Compliance

We comply with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Information for European Union Customers

By using celito and providing your information, you authorize us to collect, use, and store your information outside of the European Union.

International Transfers of Information

Information may be processed, stored, and used outside of the country in which you are located. Data privacy laws vary across jurisdictions, and different laws may be applicable to your data depending on where it is processed, stored, or used.

By using our site or apps, you consent to our privacy policy.

Contacting Us

If you have questions regarding this privacy policy, you may email support@celito.net.

Changes to this policy

If we decide to change our privacy policy, we will post those changes on this page. Summary of changes so far:

  • None
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