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Outbound Calls Showing Spam

Called party may see calls from your number(s) displayed as “SPAM LIKELY”or "SPAM RISK" or "SCAM LIKELY" on their caller ID. Each phone carrier keeps a list of numbers they determine to be spam risks based on the history of the number. These are instructions on how to dispute the SPAM designation.

Instructions

There are several websites to dispute the SPAM designation. Once the form has been filled out and the number submitted, due to cached results in the end user's phones the updated results might not show for you immediately and could take up to a few days to appear correctly. The SPAM designation dispute is better done by the owner of the number due to there are business and call nature specific questions in the dispute process.

Free Caller Registry | Home - should catch and correct the SPAM designation for all carriers.

Submit a request – Hiya (zendesk.com) - AT&T

TNS Report a Robocall | Home - Sprint / VZW and US Cellular

What Causes the SCAM/SPAM Designation?

  • Volume of Outbound Calls Per Day Per Number
  • Someone Flagged a call from your number in that carrier's app as spam
  • Outbound Caller ID number is not set properly from your system and incomplete will probably be flagged as spam automatically - please contact celito to have this confirmed.
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