====== Factory Reset Polycom Soundpoint IP ======

The following steps will walk you through factory resetting a Polycom Soundpoint IP Phone. This requires that you know the administrator password.

===== Instructions =====
<WRAP important>
Following these steps will wipe all data from your phone.
</WRAP>

==== Part 1 - All UC Versions ====
  - Select ''Menu'' → ''Settings'' → ''Advanced'' → Enter the administrator password
  - ''Admin Settings'' → ''Reset to Defaults''

==== Part 2a - UC 3.x ====
  - ''Reset Local Configuration'' → ''Yes''
  - The phone will reboot

==== Part 2b - UC 4.x ====
  - ''Reset Local Configuration'' → ''Yes''
  - ''Reset Web Configuration'' → ''Yes''
  - ''Reset To Factory'' → ''Yes''
  - The phone will reboot

===== Additional Information =====

  *  [[https://support.polycom.com/content/dam/polycom-support/products/voice/polycom-uc/other-documents/en/2010/soundpointip-resetting-log-files-qt18298.pdf|Updating, Troubleshooting, and Resetting SoundPoint IP]]
      * Polycom often moves this document. If this link is not working, please search google for ''soundpointip-resetting-log-files-qt18298.pdf''


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